[rt-users] Continuous 500 errors

[scollins]

Yes, I had already tried re-installing Text::Quoted as I had been
searching for an answer in the user list long before posting to it.
Seems there are a lot of similar issues but nothing exactly like mine.
It's either my system or the RT version I'm using (3.8.1) and it's not
easy to eliminate either of these on a production system just for
trouble shooting :(

-steven
 
 

On Fri, 2008-10-17 at 14:56 -0400, Drew Barnes wrote:
> Try searching list archives for segmentation faults:
> http://www.gossamer-threads.com/lists/engine?list=rt;do=search_results;search_forum=forum_3;search_string=segmentation%20fault;search_type=AND&sb=post_time
> 
> Could also be Text::Quoted needs re-install.  I also see some mysql 
> possibilities in there.
> 
> Good luck.
> 
> 
> scollins wrote:
> > This is getting very frustrating. I've completely re-installed a fresh
> > RT and database following the instructions at
> > http://wiki.bestpractical.com/view/RHEL4InstallGuide exactly. The only
> > exception is I'm using Module::Build 0.30 from cpan instead of the old
> > perl-Module-Build-0.2612-1.rhel4.noarch.rpm listed in the wiki. All
> > other perl modules and rpms are consistant with the install guide.
> >
> > I am still seeing 500 errors randomly while navigating the RT
> > insterface:
> >
> > [Fri Oct 17 11:57:43 2008] [error] [client myIP] FastCGI: incomplete
> > headers (0 bytes) received from server
> > "/opt/rt3/bin/mason_handler.fcgi", referer:
> > http://rt.mydomain.com/index.html
> > [Fri Oct 17 11:57:43 2008] [warn] FastCGI: server
> > "/opt/rt3/bin/mason_handler.fcgi" (pid 18996) terminated due to uncaught
> > signal '11' (Segmentation fault)
> > [Fri Oct 17 11:57:45 2008] [warn] FastCGI: server
> > "/opt/rt3/bin/mason_handler.fcgi" restarted (pid 19036)
> >
> >
> > I also set Set($LogStackTraces , 'debug'); in the RT_SiteConfig.pm file
> > but that does not seem to have yielded any usefull information regarding
> > the segfaults. I really need some help with this. RT is completely
> > unusable for me at this point. 
> >
> >
> > -steven
> >
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