[rt-users] RT 3.8.1 successful install but fail to login

Alan Cheng chenga at ias.edu
Thu Oct 23 09:24:05 EDT 2008


Did you do a "make initialize-database" after your RT installation?  It's possible the RT database still doesn't exist yet.

Alan

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com on behalf of Pawel Dlugosz
Sent: Thu 10/23/2008 9:08 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] RT 3.8.1 successful install but fail to login
 
Hello,

I've searched for the answer in wiki, google and archives
of this list. Unfortunately couldn't find any :/

I resolved all dependencies successfully, I'm getting
the login screen and all but when I try to login for
the first time with default credentials (root/password)
I get the error message: "user or password incorrect".

There is only one error line in the log:
[error]: FAILED LOGIN for root from x.x.x.x
(/opt/rt3/share/html/autohandler:265)

How can I increase debug output so I could tell
where to look for clues?

TIA.

RT 3.8.1

-- 
Pawel Dlugosz
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