[rt-users] RTFM: Can't call method "Id" on an undefined value

[James Kyle]

RTFM installing was successful and in all other respects appears to be  
functioning fine (same with RT).

First: click Reply to a RT ticket, select a given RTFM from the drop  
down, then click "Go" to apply it. This works as expected.

Next: Click "update".

A blank page with the following error is displayed: https://domain.com/rt/Ticket/Update.html

Can't call method "Id" on an undefined value at /opt/rt3/local/plugins/ 
RT-FM/lib/RT/URI/fsck_com_rtfm.pm line 134.

However, the reply is successfully logged and any notifications emails  
are sent out correctly.

Here's the function referred to in the error:
http://pastebin.com/m2e7d01c8

Any help greatly appreciated,

james kyle