[rt-users] Stale data in CachedGroupMembers

Ruslan Zakirov ruz at bestpractical.com
Mon Oct 27 13:39:59 EDT 2008


New reimplementation of rt-validator landed in the repository and will
be shipped with RT 3.8.2. It can resurrect CachedGroupMembers table
from information in other tables.

On Thu, Oct 23, 2008 at 2:29 PM, Tim Cutts <tjrc at sanger.ac.uk> wrote:
> Hi folks,
>
> I've got a problem with my RT 3.4.4 instance (yes, I know, I really am
> planning to upgrade soon).  New tickets entering our main entrypoint
> queue are not emailing the right Queue AdminCc people.  When I started
> poking around in the database to work out why, I discovered that the
> CachedGroupMembers table has incorrect data for the Queue AdminCc
> group role for the queue in question.  Quite apart from wondering how
> it got like that, what's the correct procedure for fixing the data?
>
> If I delete the rows for that particular GroupId from that table, will
> it be updated the next time something in RT needs to know about that
> group?
>
> Thanks,
>
> Tim
>
>
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-- 
Best regards, Ruslan.



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