[rt-users] Extract CustomFields from email

[Stefan Maier]

Hi List.

In our intranet we have a form to report certain problems. An email is 
generated from the info the user provides and then sent via email to 
RT(3.6).

We now want to somehow parse the body of this email and fill out a few 
custom fields.

Is that possible; if yes, how?

Thanks in advance,
Stefan Maier

-- 
Mit freundlichen Grüßen

Stefan Maier

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