[rt-users] Moving transactions between tickets

[mcr at simtone.net]

>>>>> "Jesse" == Jesse Vincent <jesse at bestpractical.com> writes:
    >> How hard would it be to add a "move to another ticket" option to
    >> each transaction?  Maybe one that's only available on the
    >> "History" page, rather than in the normal view?  Or maybe just a
    >> new permission to enable it?  I know I've seen requests for this
    >> sort of thing before, but I've never really thought about the
    >> implications.

    Jesse> That violates part of RT's central "history is immutable"
    Jesse> philosophy. At a code level, it should be pretty straight
    Jesse> forward, but it's unlikely to ever be accepted in the core.

  So, make it "copy", and let the original copy be marked up as having
been moved, but not remove it.

-- 
Michael Richardson <mcr at simtone.net>
Director -- Consumer Desktop Development, Simtone Corporation, Ottawa, Canada
Personal: http://www.sandelman.ca/mcr/ 

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