[rt-users] clickable links to other tickets in ticket history?

[Kevin Falcone]

On Sep 8, 2008, at 4:12 PM, Dorothea Muecke-Herzberg wrote:

> People want to include it in their text for convenience and to have it
> right with the descriptive text, e.g.
> "we have seen phenomen A in issue #334 before". Our histories get
> quite long and it is very inconvenient
> having to scroll all the way in order to get to the link.
>

Have a look at Elements/MakeClicky and use the callback
system to add your own custom handling of #334

-kevin

> 2008/9/8 Jerrad Pierce <jpierce at cambridgeenergyalliance.org>:
>> On Mon, Sep 8, 2008 at 06:13, Dorothea Muecke-Herzberg
>> <dorotheamuecke at googlemail.com> wrote:
>>>
>>> Hello,
>>>
>>> Our users would like to have a feature by which they could just  
>>> type,
>>> e.g. "#123" in the
>>> text field when updating a ticket in order to refer to a different
>>> ticket, and then,
>>> when viewing the ticket history it would become a clickable link.
>>
>> What's wrong with the Links box then?
>>
>> --
>> Cambridge Energy Alliance: Save money & the planet
>>
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