[rt-users] Changes to HTML files not showing.

Jesse Vincent jesse at bestpractical.com
Mon Sep 8 18:29:28 EDT 2008


For testing, turn on RT's $DevelMode. That will turn off the cache  
you're hitting.

For run-time changes in production, rm var/mason_data and restart  
apache.

On Sep 8, 2008, at 6:13 PM, Montana Quiring wrote:

> thanks for the reply.
> My list of things that I tried is pretty long, so I don't blame you
> for missing it.
>
> Any other suggestions, please?
>
>
> On Mon, Sep 8, 2008 at 5:10 PM, Micah Gersten <micah at onshore.com>  
> wrote:
>> You have to restart Apache.
>>
>> Thank you,
>> Micah Gersten
>> onShore Networks
>> Internal Developer
>> http://www.onshore.com
>>
>>
>>
>> Antikx wrote:
>>> Hello,
>>> First off...I'm really enjoying RT. It's a great product.
>>>
>>> I'm trying to customize the SelfServe/Create.html page so that it  
>>> doesn't
>>> display the "Requester", "CC" and "Attach file" fields.
>>> I've created the dir SelfServe in local/html
>>> ...and copied the Create.html from share/html/SelfServe
>>> When I edit that file the updates do not show up.
>>> When I edit share/html/SelfServeCreate.html the updates do not  
>>> show up.
>>> After I restart apache the updates do not show up.
>>> After I clean out the var/mason_data/obj/ folder the updates do  
>>> not show up.
>>> When I hold down shift and click refresh on my browser (to grab a
>>> non--cached page), the updates do not show up.
>>> When I try a different browser, the updates do not show up.
>>> When I set develmode to 1,  the updates do not show up.
>>>
>>> I guess what I'm trying to say is... the updates do not show up no  
>>> matter
>>> what I do. :)
>>>
>>> Any suggestions please?
>>> I'm trying to put the selfserve page into production ASAP, so your  
>>> help
>>> would be greatly appreciated.
>>>
>>>
>>
>
>
>
> -- 
> -Montana
>
> My Netvibes page:
> http://www.netvibes.com/antikx#About_Montana
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