[rt-users] upgrading from 3.2 to 3.8 failed

Janice Myint jmyint at technorati.com
Tue Sep 9 12:23:58 EDT 2008


While upgrading from 3.2 to 3.8, we wiped the attachment table in the  
process of moving to a new server, and are now getting the following  
error: Duplicate entry '0' for key 1 (/opt/rt3/bin/../lib/RT/ 
Attachment_Overlay.pm:186) when attempting to create a new ticket with  
email text as an attachment.

Loading any ticket shows all the basic information. However, when  
trying to view the ticket body, which comes from email text, it shows  
an  'Attachment '' could not be loaded' error.

Any help would be greatly appreciated



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