[rt-users] upgrade 3.6.1->3.8.1 Looping login

Sean sean-rt at gutenpress.org
Tue Sep 9 13:19:05 EDT 2008


That worked! Thanks a million!

On Tue, 09 Sep 2008 11:40:45 -0500, "Todd A. Green" <tgreen at accuship.com>
wrote:
> Just hit and fixed this issue yesterday.  My solution was to was to add 
> the following to
>  etc/RT_SiteConfig.pm
> 
> Set($WebSessionClass , 'Apache::Session::File');
> 
> Sean wrote:
>> I'm having the same problem with a fresh install of 3.8.1 using MySQL
>> 5.0.60.
>>
>> On Wed, Aug 20, 2008 at 02:54:31PM -0400, Helmuth Ramirez wrote:
>>   
>>> Were you coming from MySQL 4.0?
>>> I had the same problem until I did the MySQL 4.0 -> 4.1 updates
>>>
>>> -----Original Message-----
>>> From: rt-users-bounces at lists.bestpractical.com
>>> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Chip
>>> Mefford
>>> Sent: Wednesday, August 20, 2008 2:30 PM
>>> Cc: RT Users
>>> Subject: [rt-users] upgrade 3.6.1->3.8.1 Looping login
>>>
>>> Upgraded 3.6.1 to 3.8.1, carefully read the docs, followed the
>>> instructions (for mysql) and the upgrade went brilliantly. Good
>>> job folks. Very nice.
>>>
>>> Logged into my new shiny RT. And all looks good.
>>> however, when running (some) reports, and fiddling
>>> about with advanced searches, I'll get returned to
>>> a login screen, and I must log in again in order
>>> to access the result.
>>>     




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