[rt-users] Email works for AutoReply, and Forwarding but not Resolve or Reply

chaim.rieger at gmail.com chaim.rieger at gmail.com
Wed Sep 10 18:52:51 EDT 2008


Then it sould be premissions


------Original Message------
From: Janice Myint
To: Chaim Rieger
To: rt-users at lists.bestpractical.com
Sent: Sep 10, 2008 15:52
Subject: Re: [rt-users] Email works for AutoReply, and Forwarding but not Resolve or Reply

the scrip for On Resolve is set to the original template, but emails  
are still not going out unless I'm logged in as root... any clues?
On Sep 10, 2008, at 2:50 PM, Chaim Rieger wrote:

> Janice Myint wrote:
>> Working on RT 3.8.0 with a fresh install.  Everything seems to be   
>> working like a creating a ticket, change status etc.  However, when  
>> I  change the update type to Reply to Requestors, no email is sent,  
>> even  though the autoreply and forward emails work.  Seems like a  
>> config  issue but I can't seem to find out where to set it.   
>> Looking for any  advice on where to look.
>> _______________________________________________
>
>
>
> the scrips
>
>
> -- 
> --
> Chaim Rieger



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