[rt-users] mbox2rt problems/status

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Sun Sep 14 11:23:37 EDT 2008


Has anyone successfully used mbox2rt fora significant import? It worked fine
on my test run
(a few threaded messages of plain text, or text/hml & text/plain), but when
trying to import real
messages I'm encountering a number of deaths:

#Importing a (or seemingly any) message with a (word document) attachment
[Sun Sep 14 15:04:46 2008] [crit]: MIME::Body::File->open
/opt/rt3/var/iwbSgoRnZ6/part-31318-2.doc: No such file or directory at
/usr/lib/perl5/site_perl/5.8.5/MIME/Body.pm line 435.
(/opt/rt3/lib/RT.pm:377)
MIME::Body::File->open /opt/rt3/var/iwbSgoRnZ6/part-31318-2.doc: No such
file or directory at /usr/lib/perl5/site_perl/5.8.5/MIME/Body.pm line 435.

#Importing a forwaded message containing the same attachment
[Sun Sep 14 15:15:21 2008] [crit]: Can't call method "Correspond" on an
undefined value at local/bin/mbox2rt line 102. (/opt/rt3/lib/RT.pm:377)
Can't call method "Correspond" on an undefined value at local/bin/mbox2rt
line 102.

It's a shame, because it seems just the tool for getting information out of
our old shared email into RT.
-- 
Cambridge Energy Alliance: Save money & the planet
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