[rt-users] Performance problems with 3.8.1

Sahlberg Mauri Mauri.Sahlberg at pretax.net
Wed Sep 17 06:13:31 EDT 2008


Hi,

Just upgraded from 3.6 to 3.8.1 (via 3.8) and at the same time moved the database to it's own server. We also removed all closed tickets from the database. The move and upgrade was done as our old installation got too slow. Unfortunately the new installation is also very slow despite the ticket removal and dedicated database server. Especially search building view and ticket view take time to open.

We have:

-          Checked that weI have newest DBIx:search builder installed

-          Checked that both our database server (CentOS 5.2 final) and web server (CentOS 5.2 final)  fulfill the minimum shared memory settings suggested at the wiki

-          Have FastCGI installed on Apache 2.2.3, standard CentOS 5.2 final binary (standard CentOS 5.2 perl 5.8.8 with make fixdeps installed modules)

-          Our Postgresql 8.1.11 (Centos 5.2 standard binary) has more shared_buffers and temp_buffers than suggested at the wiki

-          Installed pg_top and tried to isolate the query that hogs the machine

Any suggestions what we could yet do to speed things up?
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