[rt-users] RT 3.8.1 Rich Text Editor is not enabled

[Daniel Tougas]

Hi All,

I have installed RT 3.8.1 on a new machine and migrated the database from version 3.4.4.   RT works fine except that I can't see the little triangle to view the RichText toolbar when composing a new ticket.

The MessageBoxRichText  configuration variable is set to 1, which I think, should enable this feature.

I have upgraded from 3.6 to RT 3.8.0 on another system and the toolbar is accessible.

Any ideas?

Thanks a lot.


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