[rt-users] Performance problems with 3.8.1

[Jesse Vincent]

On Sep 17, 2008, at 6:13 AM, Sahlberg Mauri wrote:

> Hi,
>
> Just upgraded from 3.6 to 3.8.1 (via 3.8) and at the same time moved  
> the database to it’s own server. We also removed all closed tickets  
> from the database. The move and upgrade was done as our old  
> installation got too slow. Unfortunately the new installation is  
> also very slow despite the ticket removal and dedicated database  
> server. Especially search building view and ticket view take time to  
> open.

So, _what_ is slow and _how_ slow is it?

Also, what can you tell us about your hardware specs?

I've worked with users for whom "slow" was "1.2s to load RT's  
homepage" and with users for whom "slow" was "10 minutes to load a  
ticket page. It used to be five and that was ok. but 10 is too long."
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