[rt-users] rt-3.8.1: Error when you click on 'Tickets' on the side bar

[David Good]

I just ran into the same issue.  What I found in my case was that I had 
the site setup to use 'https' but I was using the default value for 
$WebBaseURL:

Set($WebBaseURL, 'http://' . RT->Config->Get('WebDomain') . ':' . 
RT->Config->Get('WebPort'));

which uses 'http:' rather than 'https:'.  When I changed it in my 
RT_SiteConfig.pm to use 'https:' it worked for me:

Set($WebBaseURL, 'https://' . RT->Config->Get('WebDomain') . ':' . 
RT->Config->Get('WebPort'));


Charlie Reddington wrote:
> Hi,
>
> Starting on the home page of RT, when you click on 'Tickets' on the  
> left hand side I get a screen that says this.....
>
> Results
>   Wrong query, expecting a OPERATOR in '%20Owner%>20<--here%3D 
> %20%27Nobody%27%20AND%20(%20Status%20%3D%20%27new%27%20OR%20Status 
> %20%3D%20%27open%27)'
>
> And then there is a Query box that contains about the same....
>
> %20Owner%20%3D%20%27Nobody%27%20AND%20(%20Status%20%3D%20%27new%27%20OR 
> %20Status%20%3D%20%27open%27)
>
> I think this is supposed to list all the tickets right? Can anyone  
> tell me what I need to change / where to change it to fix this problem?
>
> Thanks,
>
> Charlie
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