[rt-users] Order By Then By

[Adam Smith]

Does RT give you the ability to sort results with an Order By, Then By?

eg. Order by Severity, then by Priority or something like that?

If I then had 4 Sev-1 issues they would all show at the top, but then  
be ordered by their individual priority.

When I order by Priority and all priority is set to zero, there  
doesn't appear to be a sort order applied (at least I can't tell what  
it is ordering by.)  But I'd like to order by one field, and where all  
results are equal for many tickets for that field, order by another.




Cheers


-- 
Adam Smith
Platform Operations Team Leader
Venda, Ltd.
AdamSmith at venda.com


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