[rt-users] Automagic Ticket property changes?

Richard Hartmann richih.mailinglist at gmail.com
Mon Sep 29 09:15:34 EDT 2008


Hi all,

I was wondering if there are any hooks where I can put a Perl script
which will parse incoming emails & set up RefersTo and other properties
automagically.

Pointers to example code highly appreciated.


Thanks,
Richard



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