[rt-users] Bulk update in 3.8

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Tue Sep 30 22:41:16 EDT 2008

Where is bulk update in 3.8? The book says there's a link at the
bottom of the search results page.
I have no such link. Grepping the code base, the only place the
supposed link text "Update multiple
tickets" appears is in Bulk.html itself...

Aha, found the culprit. Alas, the set of search results tabs seems to
have changed through time,
and the mechanism for callbacks to provide new tabs is not robust.
Both the RT tabs, and the
plugin tabs share the same namespace. The Timeline module uses tab
name "j", which clobbers
the bulk update :-(

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