[rt-users] Random logouts in RT 3.8.2

[Hossein Rafighi]

Try changing the "Type" for "a_session" under sessions to longblob

Hossein

Tobias Ramin wrote:
> Hi,
>
> We are having a problem with our freshly installed RT 3.8.2 under Suse 
> Linux ES 10.
> The setup ran fine, the queues and tickets made for testing were accessable.
>
> Now we try to get our old database from 3.6.1 into the new instance of RT.
> The dump imports into mysql 5.0.26 and the update-script works without 
> error-messages.
>
> But when clicking any ticket via the quick search field, the 
> user-account gets logged out. This didn't happen before with the fresh 
> database, but only now after importing the dumpfile.
>
> This problem didn't occur under RT 3.6.1 with the old database.
>
> I think, this is cookie-related, since just before the accounts get 
> logged out, a new cookie gets placed in the browser. When I log back 
> into RT, I get the page displayed, that I requested before.
>
> When using the normal search field to directly enter the ticket number 
> or clicking via "My Day", the ticket gets displayed correctly and no 
> random logout happens.
>
> Thank you for your help,
>
> Tobi
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