[rt-users] Ticket History Display

Kevin Phair kevin at nyi.net
Thu Apr 16 17:52:20 EDT 2009


Steve OBrien wrote:
> I have a couple of things my users are asking me to change about the way
> RT displays the ticket history.  Any help on any of these would be
> greatly appreciated.
> 
> 
> 2.) Top posting - can the most recent actions be on top so you don't
> have to scroll all the way down to see the most recent action?
> 
>

I believe if you give users the 'Modify_Self' right, they will then be 
able to adjust their Preferences, and they can then choose to display 
the tickets in this manner.



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