[rt-users] Funky shredder problem

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Thu Apr 16 23:16:47 EDT 2009


I'm trying to shred users without tickets (from spam), and have run
into a rarely reported error
(one of the few mentions of it on the lists was by me, in a different context).

The user is 729, and the user was actually an alternate email address for one
of our queues that got auto-created early-on, before incoming messages were
canonicalized. I tried changing the address in case that was the problem, but
it had no effect.

Browser:
Couldn't wipeout object: Can't call method "Type" on an undefined
value at /opt/rt3/bin/../lib/RT/Shredder/GroupMember.pm line 90.
Stack: [/opt/rt3/bin/../lib/RT/Shredder/GroupMember.pm:90]
[/opt/rt3/bin/../lib/RT/Shredder/Record.pm:112]
[/opt/rt3/bin/../lib/RT/Shredder.pm:581]
[/opt/rt3/bin/../lib/RT/Shredder.pm:591]
[/opt/rt3/bin/../lib/RT/Shredder/Dependencies.pm:146]
[/opt/rt3/bin/../lib/RT/Shredder.pm:592]
[/opt/rt3/bin/../lib/RT/Shredder.pm:551]
[/opt/rt3/bin/../lib/RT/Shredder.pm:540]
[/opt/rt3/share/html/Admin/Tools/Shredder/index.html:158]
[/opt/rt3/share/html/Admin/Tools/Shredder/autohandler:59]
[/opt/rt3/share/html/Admin/autohandler:49]
[/opt/rt3/share/html/autohandler:308]

Log:
[Fri Apr 17 03:08:47 2009] [warning]: RT::CachedGroupMember-1186 wiped
out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236)
[Fri Apr 17 03:08:47 2009] [warning]: RT::GroupMember-507 wiped out
(/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236)
[Fri Apr 17 03:08:47 2009] [warning]: RT::CachedGroupMember-1185 wiped
out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236)
[Fri Apr 17 03:08:47 2009] [warning]: RT::Transaction-1390 wiped out
(/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236)
[Fri Apr 17 03:08:47 2009] [warning]: RT::Group-730 wiped out
(/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236)
[Fri Apr 17 03:08:47 2009] [warning]: RT::Principal-730 wiped out
(/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236)
[Fri Apr 17 03:08:47 2009] [warning]: RT::CachedGroupMember-1187 wiped
out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236)
[Fri Apr 17 03:08:47 2009] [warning]: RT::GroupMember-508 wiped out
(/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236)
[Fri Apr 17 03:08:47 2009] [warning]: RT::CachedGroupMember-1188 wiped
out (/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236)
[Fri Apr 17 03:08:47 2009] [warning]: RT::GroupMember-509 wiped out
(/opt/rt3/bin/../lib/RT/Shredder/Record.pm:236)
[Fri Apr 17 03:08:47 2009] [warning]: Use of uninitialized value in
string eq at /opt/rt3/bin/../lib/RT/Principal_Overlay.pm line 98.
(/opt/rt3/bin/../lib/RT/Principal_Overlay.pm:98)
[Fri Apr 17 03:08:47 2009] [warning]: Use of uninitialized value in
concatenation (.) or string at
/opt/rt3/bin/../lib/RT/Principal_Overlay.pm line 127.
(/opt/rt3/bin/../lib/RT/Principal_Overlay.pm:127)
[Fri Apr 17 03:08:47 2009] [crit]: Found a principal () that was
neither a user nor a group
(/opt/rt3/bin/../lib/RT/Principal_Overlay.pm:127)

-- 
Cambridge Energy Alliance: Save money. Save the planet.



More information about the RT-Users mailing list