[rt-users] why doesn't requestor show in ticket reply view?

Ruslan Zakirov ruslan.zakirov at gmail.com
Mon Apr 20 13:02:23 EDT 2009


Don't see point as those are not Ccs that are displayed on the reply
page, but selectors for one time recipients.

On Mon, Apr 20, 2009 at 8:43 PM, Jo Rhett <jrhett at netconsonance.com> wrote:
> I find it very interesting that you can't see the requestor -- just
> the CC receipients of a ticket, when you reply to a ticket.  Is there
> a strong reason for this?
>
> Would a patch which put the requestor on the right of the Comment/
> Reply select box for viewing be accepted?
>
> --
> Jo Rhett
> Net Consonance : consonant endings by net philanthropy, open source
> and other randomness
>
>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.



More information about the rt-users mailing list