[rt-users] RT thinks that the ticket has no recipients....

Tom Lahti toml at bitstatement.net
Tue Apr 21 19:54:59 EDT 2009


> In the People tab:
> Owner:  	"Gary Greene" <ggreene at minervanetworks.com> (ggreene)
> Requestors: 	"Gary Greene" <ggreene at minervanetworks.com> (ggreene)
> Cc: 	
> AdminCc:

And what are you expecting to get?  An email to the owner? An email to the
requestor?  Both?

Do you have scrips configured in this queue (or global ones) that cover
those recipients for the event you want to trigger the email?

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   Tom Lahti
   BIT Statement LLC

   (425)251-0833 x 117
   http://www.bitstatement.net/
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