[rt-users] CustomField ComboBox -- does it ADD values?

Carolyn Fairman cfairman at epgy.stanford.edu
Fri Apr 24 12:30:18 EDT 2009


I had expected the custom field combobox to add a value to the list of  
values available when a value was added.

So if someone sees a drop down list with red, orange and yellow, they  
can enter green for the custom field and then next time anyone goes to  
assign a value for the custom field, they would see all four -- red,  
orange, yellow, green.

  People can set that one ticket to have green as the value but the  
green isn't made available for any other tickets in the future.  Is  
this possible somehow?

carolyn




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