[rt-users] RT 3.6.6 and Branded Queues

Ruslan Zakirov ruslan.zakirov at gmail.com
Mon Apr 27 15:19:17 EDT 2009


Code in 3.8 is import of the branded queues extension into RT's core.
There is even script to convert old storage into the new format. I
made several tests during integration and I'm pretty sure branded
queues work with RT 3.6.

On Mon, Apr 27, 2009 at 8:18 PM, Jo Rhett <jrhett at netconsonance.com> wrote:
> Um, no...  just change the field in the queue configuration.   This
> might be 3.8.x only, but it's dead simple in 3.8
>
> On Apr 25, 2009, at 2:34 PM, Camron W. Fox wrote:
>>       Is the only way to change 'Subject: [{$rtname} #{$Ticket->id()}]' to
>> 'Subject: [{$Ticket->QueueObj->Name} #{$Ticket->id()}]' to modify
>> /lib/RT/Action/SendEmail.pm? We seen the stuff on BrandedQueues but we
>> cannot get it to work with 3.6.6.
>>
>> Best Regards,
>> Camron
>>
>> --
>> Camron W. Fox
>> Hilo Office
>> High Performance Computing Group
>> Fujitsu Management Services of America, Inc.
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>> Cell:         (808) 937-5026
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>
> --
> Jo Rhett
> Net Consonance : consonant endings by net philanthropy, open source
> and other randomness
>
>
>
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-- 
Best regards, Ruslan.



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