[rt-users] Can't see comments on tickets

Berny Stapleton berny at technology.net.au
Wed Apr 29 06:17:01 EDT 2009


OK scratch that, ShowTicketComments wasn't assigned to that group for
that queue. My bad.

Berny

2009/4/29 Berny Stapleton <berny at technology.net.au>:
> Hi there,
>
> One of my users is commenting on a ticket, but the comments aren't
> being displayed in the history.
>
> Am I / we missing something here? It is saying Message recorded, but
> for the life of me, I can't see the information on the ticket.
>
> Any help much appreciated.
>
> Thanks,
>
> Berny
>



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