[rt-users] Unusual scrip need

Ken Crocker kfcrocker at lbl.gov
Thu Apr 30 17:00:18 EDT 2009


To all,


    I have a need of a scrip that will take the CC adressees of an email 
and make them the "ticket" CC's when the ticket is created via email. 
Has anyone done this?  Can anyone point me to an example or such a 
scrip?  I can write the part that recognizes an email "create". I just 
don't know how to parse out the "cc" addressees. HELP! Thanks.


Kenn
LBNL




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