[rt-users] Just finished installing now what

Anton Krall akrall at intruder.com.mx
Mon Aug 3 09:36:18 EDT 2009


Nice pointers.. Thx Jeremy.. I figured out a lot of these myself the hard
way... But seems Im still missing a few things that I found on your url...
Thx!


> From: Jeremy Winder <jwinder at logicalsi.com>
> Organization: Logical Solutions, Inc.
> Date: Mon, 03 Aug 2009 08:31:19 -0400
> To: Anton Krall <akrall at intruder.com.mx>
> Cc: <RT-Users at lists.bestpractical.com>
> Subject: Re: [rt-users] Just finished installing now what
> 
> On Sun, 2009-08-02 at 02:18 -0500, Anton Krall wrote:
>> I just downloaded and installed RT and I got it working but I dont know how
>> to start configuring it.. Besides what the web interface has about users and
>> queues... It seems it needs to know more about email and for example, my
>> domain.. The user web page still shows example.com .... I read the wiki and
>> found some interesting articles but seems information is scattered.
>> 
>> Is there a quick start guide that can help you configure RT to get you up
>> and running faster and a step by step guide on which files to change and
>> configure?
>> 
>> Thank You!
> 
> You can skip a lot of this. But the section it should like you are
> missing in the RT_SiteConfig.pm:
> 
> http://www.debianadmin.com/howto-setup-request-tracker-36-on-debian-etch.html
> 
> Here is a series of articles that cover how to install and setup RT "the
> hard way" but still has some good information.
> 
> http://www.sun.com/bigadmin/features/articles/req_track_1.html
> 
> Beyond that, google...lots of google.
> 
> Hope this helps,
> 
> Jeremy
> 




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