[rt-users] Commands by Email

[Andreas Ittgenshorst]

To remove the commands I added a few lines
to /opt/rt3/local/lib/RT/Transaction_Overlay.pm

         # Remove quoted signature.
         $content =~ s/\n-- \n(.*?)$//s;

+        # Remove CommandByMail commands
+        my @content     = split ("\n",$content);
+        my @new_content = ();
+        foreach ( @content ) {
+            if ( ( $_ =~ /^Requestor:/ ) or
+                ( $_ =~ /^CF.{Foo}:/ ) or
+                ( $_ =~ /^CF.{WhatElse}:/ ) ) {
+                next;
+            }
+            push ( @new_content, $_);
+        }
+        $content = join("\n", at new_content);
+
         # What's the longest line like?
         my $max = 0;



- Andreas


> Another question, though.. is there a way to strip out the email
> commands from the content of the ticket as it shows up in Request
> Tracker?
> 
> -Rich