[rt-users] Trouble Adding Users

[Tim Gustafson]

> Your logs point squarely at RT::Authen::ExternalAuth,
> not RT. I bet you've not looked at this config option:
> 
> # If this is set to 1, then users should be autocreated by RT
> # as internal users if they fail to authenticate from an
> # external service.
> Set($AutoCreateNonExternalUsers, 0);
> 
> The default setting of 0 prevents users from being created
> if they don't exist in LDAP

Actually, I did look at that option, but the name confused me.

But yes, that did it.  Thanks a million!

Tim Gustafson
Baskin School of Engineering
UC Santa Cruz
tjg at soe.ucsc.edu
831-459-5354