[rt-users] Just finished installing now what

[Anton Krall]

Thx Mike, Ill take a look at it....


> From: Michael Ellis <michael_ellis at umanitoba.ca>
> Reply-To: Michael Ellis <michael_ellis at umanitoba.ca>
> Date: Tue, 4 Aug 2009 09:09:52 -0500
> To: RT-USERS <RT-Users at lists.bestpractical.com>
> Subject: Re: [rt-users] Just finished installing now what
> 
> I've also found the O'Reilly book, RT::Essentials to be quite useful.
> 
> http://www.amazon.com/RT-Essentials-Jesse-Vincent/dp/0596006683/ref=sr_1_1?ie=
> UTF8&qid=1249394974&sr=8-1
> 
> -Mike
> 
> --------------------------------------------------
> From: "Anton Krall" <akrall at intruder.com.mx>
> Sent: Monday, August 03, 2009 8:36 AM
> To: "Jeremy Winder" <jwinder at logicalsi.com>
> Cc: <RT-Users at lists.bestpractical.com>
> Subject: Re: [rt-users] Just finished installing now what
> 
>> Nice pointers.. Thx Jeremy.. I figured out a lot of these myself the hard
>> way... But seems Im still missing a few things that I found on your url...
>> Thx!
>> 
>> 
>>> From: Jeremy Winder <jwinder at logicalsi.com>
>>> Organization: Logical Solutions, Inc.
>>> Date: Mon, 03 Aug 2009 08:31:19 -0400
>>> To: Anton Krall <akrall at intruder.com.mx>
>>> Cc: <RT-Users at lists.bestpractical.com>
>>> Subject: Re: [rt-users] Just finished installing now what
>>> 
>>> On Sun, 2009-08-02 at 02:18 -0500, Anton Krall wrote:
>>>> I just downloaded and installed RT and I got it working but I dont know
>>>> how
>>>> to start configuring it.. Besides what the web interface has about users
>>>> and
>>>> queues... It seems it needs to know more about email and for example, my
>>>> domain.. The user web page still shows example.com .... I read the wiki
>>>> and
>>>> found some interesting articles but seems information is scattered.
>>>> 
>>>> Is there a quick start guide that can help you configure RT to get you
>>>> up
>>>> and running faster and a step by step guide on which files to change and
>>>> configure?
>>>> 
>>>> Thank You!
>>> 
>>> You can skip a lot of this. But the section it should like you are
>>> missing in the RT_SiteConfig.pm:
>>> 
>>> 
http://www.debianadmin.com/howto-setup-request-tracker-36-on-debian-etch.htm>>>
l
>>> 
>>> Here is a series of articles that cover how to install and setup RT "the
>>> hard way" but still has some good information.
>>> 
>>> http://www.sun.com/bigadmin/features/articles/req_track_1.html
>>> 
>>> Beyond that, google...lots of google.
>>> 
>>> Hope this helps,
>>> 
>>> Jeremy
>>> 
>> 
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>> 
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>> 
>> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com