[rt-users] Relationship Graphs not working in RT 3.8.4

[Kevin Falcone]

On Wed, Aug 05, 2009 at 05:11:22PM +0100, Justin Hayes wrote:
> I didn't do the initial install, but I'm guessing probably not...
> Is there any way to do it retrospectively?

Just try installing IPC::Run::SafeHandles
You can reconfigure while saying --enable-graphviz and just run make
testdeps

-kevin

> 
> 
> On 5 Aug 2009, at 16:58, Kevin Falcone wrote:
> 
> >On Wed, Aug 05, 2009 at 12:26:16PM +0100, Justin Hayes wrote:
> >>  Anyone had any problems getting the ticket relation graphing
> >>stuff working under RT3.8.4?
> >>  I've installed various libgd packages and installed GD and
> >>GraphViz over CPAN. I now get the
> >>  'Graph' link in the Links section of Ticket Metadata but
> >>clicking on it gives me this:
> >
> >Did you run ./configure with --enable-graphviz ?
> >My guess is that you're missing IPC::Run::SafeHandles
> >
> >-kevin
> >
> >>  Error during compilation of /opt/rt3/share/html/Ticket/Graphs/
> >>index.html: Attempt to reload
> >>  RT/Graph/Tickets.pm aborted. Compilation failed in require at
> >>  /opt/rt3/share/html/Ticket/Graphs/index.html line 78. Stack:
> >>  [/opt/rt3/share/html/Ticket/Graphs/index.html:78]
> >>  [/opt/rt3/share/html/Ticket/Graphs/index.html:78] [/usr/share/
> >>perl5/HTML/Mason/Interp.pm:811]
> >>  [/usr/share/perl5/HTML/Mason/Interp.pm:441] [/usr/share/perl5/
> >>HTML/Mason/Request.pm:246]
> >>  [/usr/share/perl5/HTML/Mason/Request.pm:211]
> >>  [/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68]
> >>[/usr/share/perl5/Class/Container.pm:275]
> >>  [/usr/share/perl5/Class/Container.pm:353]
> >>[/usr/share/perl5/HTML/Mason/Interp.pm:348]
> >>  [/usr/share/perl5/HTML/Mason/Interp.pm:342] [/usr/share/perl5/
> >>HTML/Mason/CGIHandler.pm:124]
> >>  [/usr/share/perl5/HTML/Mason/CGIHandler.pm:73] [/opt/rt3/bin/
> >>mason_handler.fcgi:79] BEGIN
> >>  failed--compilation aborted at
> >>/opt/rt3/share/html/Ticket/Graphs/index.html line 78. Stack:
> >>  [/opt/rt3/share/html/Ticket/Graphs/index.html:78] [/usr/share/
> >>perl5/HTML/Mason/Interp.pm:811]
> >>  [/usr/share/perl5/HTML/Mason/Interp.pm:441] [/usr/share/perl5/
> >>HTML/Mason/Request.pm:246]
> >>  [/usr/share/perl5/HTML/Mason/Request.pm:211]
> >>  [/opt/rt3/bin/../lib/RT/Interface/Web/Request.pm:68]
> >>[/usr/share/perl5/Class/Container.pm:275]
> >>  [/usr/share/perl5/Class/Container.pm:353]
> >>[/usr/share/perl5/HTML/Mason/Interp.pm:348]
> >>  [/usr/share/perl5/HTML/Mason/Interp.pm:342] [/usr/share/perl5/
> >>HTML/Mason/CGIHandler.pm:124]
> >>  [/usr/share/perl5/HTML/Mason/CGIHandler.pm:73] [/opt/rt3/bin/
> >>mason_handler.fcgi:79]
> >>  Cheers,
> >>  Justin
> >>  -------------------------------------------------
> >>  Justin Hayes
> >>  Orbis Support Manager
> >_______________________________________________
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