[rt-users] problem creating a user

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Wed Aug 5 15:02:49 EDT 2009


Search based on email address.  The UI only shows privileged users.


On 8/5/09 2:47 PM, "Christopher M. Hobbs" <chobbs at siloamsprings.com> wrote:

> When I try to create a user, I have been getting the
> following error:
> 
>     *  User could not be created: Email address in use
> 
> The user has created tickets via email before.  Is that
> address in a database somewhere, perhaps?  The user isn't
> listed in the Users section of the configuration screen.
> 
> Thanks!

-- 
Drew Barnes
Applications Analyst
Network Resources Dept.
Raymond Walters College





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