[rt-users] Asset Tracker API

[Todd Chapman]

It should be similar to adding links to tickets.

Ticket example: $TicketObj->AddLink(Type=>'RefersTo',Target=>$ticket->id);

So asset would be: $at->AddLink(Type=>'RefersTo',Target=> $at->URI);

The default link types are:

    RefersTo
    ReferredToBy
    RunsOn
    IsRunning
    DependsOn
    DependedOnBy
    ComponentOf
    HasComponent
    Components

Unlike RT, AT's link types are configurable. See AT_Config.pm.

On Wed, Aug 12, 2009 at 12:06 PM, Michael
Ellis<Michael_Ellis at umanitoba.ca> wrote:
> (I’m sorry, I’m not sure if this is the right forum for this, If it isn’t
> I’d love to know what is.)
>
>
>
> I’ve set up AT 1.2.4b1 with RT 3.8.4 and used a script written by
> Jean-Sebastien Morisset to import my assets from our old DB. I now want to
> recreated the links between assets.
>
>
>
> I’m wondering if anyone could point me in the right direction for finding
> what the set links equivalent to the set fields code below:
>
>
>
> my ($id, $t, $msg) = $at->Create (
>
>                                 Name => $csv[$csv_map{"Name"}],
>
>                                 Status => $csv[$csv_map{"Status"}],
>
>                                 Type => $csv[$csv_map{"Type"}],
>
>
>
> What file in AT contains the handlers for these so that I can just inspect
> it to see what else it can do?
>
>
>
> Thanks,
>
>
>
> Mike