[rt-users] Inbound E-mail to server

[Eric Chatham]

Hello,

I am still currently having a problem with RT and replying to an e-mail generated by RT.  Whenever I try to reply to an e-mail (with the proper subject line flag) sent from RT.  It doesn't get updated on the website.  Please help.  We are using multiple queues but I only have one queue listed in /etc/aliases.  Is it possible to reply to e-mail with another queue other than "general?"

# RT Mail Queue Setup
rt:             "|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url http://server.domain.local/"
rt-comment:     "|/opt/rt3/bin/rt-mailgate --queue general --action comment --url http://server.domain.local/"

# trap decode to catch security attacks
decode:         root

# Person who should get root's mail
root:           serveralerts at domain.net<mailto:serveralerts at domain.net>

Thank you,
Eric



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