[rt-users] Inbound E-mail to server

Eric Chatham echatham at broadvox.com
Wed Aug 19 10:57:07 EDT 2009


On Tuesday, August 18, 2009 21:12, Andrew Bruce wrote,

> I had this problem the other day also.
>
> Are you using sendmail on your RT machine?

I'm using Sendmail.

> If so, you need to allow smrsh to run the mailgate script.
>
> All you need to do is symlink the mailgate script into the directory where smrsh looks.  I don't know for your system, but > for Gentoo this directory is '/usr/adm/sm.bin/'.
>
> I believe on other distro's it may be in /etc/smrsh/?

I already have a symlink in /etc/smrsh to mailgate.  I'm using CentOS 5.1 x64 edition

[root@ ~ bin]# ls -la /etc/smrsh/
total 24
drwxr-xr-x   2 root root  4096 Aug 17 13:19 .
drwxr-xr-x 101 root root 12288 Aug 18 14:35 ..
lrwxrwxrwx   1 root root    24 Aug 17 13:19 rt-mailgate -> /opt/rt3/bin/rt-mailgate

Please, anyone, what else could be happening?  I tried testing this again by replying to an e-mail generated by RT with the "flag" ( ie, [general #8]) in the subject line.  Nothing gets parsed into ticket 8.

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