[rt-users] Inbound E-mail to server

Jerrad Pierce jpierce at cambridgeenergyalliance.org
Fri Aug 21 16:26:35 EDT 2009


> RT could not load a valid user, and RT's configuration does not allow for the creation of a new user for your email.
> -------------------------------
>
> I'm guessing that root at server.domain.local is not the same as RTUSER, root.

Not unless you've told RT that this is the email address for the root user,
by editing root's profile. The rest of the message is saying what you're trying
to debug, you're not allowing Unprivileged users (or Everyone) to create tickets
in whichever queue contains ticket 8 (or your general queue).

-- 
Cambridge Energy Alliance: Save money. Save the planet.



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