[rt-users] New queues not appearing in queue list

Torsten Brumm torsten.brumm at googlemail.com
Tue Aug 25 02:30:58 EDT 2009


Have you tried to relogin after creating them? Do they appear after relogin?

2009/8/25 David Hooton <david.hooton at platformnetworks.net>

>  Hi All,
>
>
>
> We’ve got RT, RTIR and RTFM installed together and for some reason when I
> add new queues they aren’t showing up when I try to assign tickets to them.
>
>
>
> They do appear in the “quick search” box on the right of the front page,
> but they don’t appear anywhere in the new ticket creation options, or if I
> open an existing ticket and try to assign that ticket to a different queue.
>
>
>
> Kind Regards,
>
>
>
> David Hooton
>
> Managing Director
>
> Platform Networks
>
> www.platformnetworks.net
>
>
>
> *3G wireless data solutions from Platform Networks - Ask me for more
> information***
>
>
>
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-- 
MFG

Torsten Brumm

http://www.brumm.me
http://www.elektrofeld.de
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