[rt-users] Reporting: List of new/open tickets?

[Jerrad Pierce]

On Thu, Aug 27, 2009 at 18:14, Kimberly McKinnis<kmckinnis at tivo.com> wrote:
> I guess I should be more specific. Our PMs would like to have this info automated and emailed, instead of cutting and pasting it from the query builder in RT. Thanks!
So they want to use a dashboard. Point them at it
(assuming you're using a modern version of RT) and let them have fun.

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