[rt-users] User Rights

Robert Nesius nesius at gmail.com
Wed Dec 2 13:44:04 EST 2009


On Wed, Dec 2, 2009 at 11:56 AM, Jesse Vincent <jesse at bestpractical.com>wrote:

>
> On Wed, Dec 02, 2009 at 11:54:40AM -0600, Robert Nesius wrote:
> > The part I'm struggling with is that I can' find away to allow the queue
> to
> > be visible in the drop-down box for the "create a ticket" interface
> without
> > seemingly allowing all of the tickets in the queue to be visible.
>
> I believe you want to grant "See Queue" and "Create Ticket" but not "Show
> Ticket"
>
>
Ah-ha.  That lead me to the solution I was looking for.  Thanks very much,
Jesse!

-Rob
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