[rt-users] I'm almost there!

Wagner Pereira wpereira at pop-sp.rnp.br
Thu Dec 3 09:55:06 EST 2009


Hey, folks.

What this message below means? (Logged on my /var/log/apache2/errors.log)

And how can I solve that problem?

[Thu Dec 03 12:44:46 2009] [error] [client 200.133.192.22] Can't locate 
RT/FM.pm in @INC (@INC contains: /usr/local/rt-3.8.6/bin/../local/lib 
/usr/local/rt-3.8.6/bin/../lib /etc/perl /usr/local/lib/perl/5.10.0 
/usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 
/usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl . 
/etc/apache2) at /usr/local/rt-3.8.6/bin/../lib/RT.pm line 627.\n

My /etc/apache2/sites-available/default file is:

<VirtualHost *:80>
    ServerName rtracker.pop-sp.rnp.br
    ServerAdmin wpereira at pop-sp.rnp.br
    RedirectMatch ^/$ http://rtracker.pop-sp.rnp.br/rt/
    DocumentRoot /var/www
    CustomLog /var/log/apache2/www-pop-webmail.log combined
    ServerSignature Off
    LogLevel warn
</VirtualHost>

And my /usr/local/rt-3.8.6/etc/RT_SiteConfig.pm is:

### Custom settings ###
Set($rtname, 'PoP-SP'); Set($Organization, 'rtracker.pop-sp.rnp.br'); 
Set($CorrespondAddress, 'rt at rtracker.pop-sp.rnp.br'); 
Set($CommentAddress, 'rt-comment at rtracker.pop-sp.rnp.br'); 
Set($OwnerEmail, 'admin at pop-sp.rnp.br'); Set($MaxAttachmentSize, 10000000);

# THE DATABASE

Set($DatabaseType, 'mysql');

Set($DatabaseUser, 'rtuser'); Set($DatabasePassword, 'pass_rtuser'); 
Set($DatabaseName, 'rtdb');

# THE WEBSERVER

Set($WebPath, '/rt'); Set($WebBaseURL, 'http://rtracker.pop-sp.rnp.br');

Thanks in advance!

-- 

Wagner Pereira

PoP-SP/RNP - Ponto de Presença da RNP em São Paulo
CCE/USP - Centro de Computação Eletrônica da Universidade de São Paulo
http://www.pop-sp.rnp.br
Fone at RNP 1015-8902




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