[rt-users] Custom fields in search results

[William Graboyes]

Hi Jake,

When you have custom fields assigned to a

On Thu, Dec 3, 2009 at 11:02 AM, elsif <jake at elsif.net> wrote:

> RT 3.8.5 on FreeBSD 6.2 using Apache 2.2.6
>
> How can I have the search functions search and display custom fields?
>
> The page here:
> http://wiki.bestpractical.com/view/DisplayCustomFieldsInTicketSearch
>
> ...says that the conventional method doesn't work in 3.6 and above.
>
> I've created Custom Fields for 'tickets', added it to the queue, and when
> I create a new ticket the dropdown box is there.
>
> But in both simple and advanced saarch I'm unable to make RT find results
> based on the option (development categories 'bugs, 'feature requests',
> etc) that was chosen for the custom field.
>
> -jake
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-- 
Bill Graboyes
On Assignment At:
Toyota Motor Sales, USA, Inc.
Consumer Portal Delivery
Office: (310) 468-6754
Cell: (714) 515-8312
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