[rt-users] see only own tickets

Ibrahim Harrani ibrahim.harrani at gmail.com
Wed Dec 9 10:21:44 EST 2009


 Hi,

I installed RT 3.8.4.
I searched in documents etc but i could not find an answer about my
following configuration:
I want to create a queue for my customers about our one product support
The customers will create a tickets on the same queue. But they should not
see each other tickets. They must see
only their created tickets.

Can  I do something like  this in RT?

Thanks.
Ibrahim
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20091209/ba9515f1/attachment.htm>


More information about the rt-users mailing list