[rt-users] Missing queue information on RT3

Jesse Vincent jesse at bestpractical.com
Wed Dec 9 14:50:13 EST 2009




On Wed, Dec 09, 2009 at 01:12:36PM -0500, Keith Bolam wrote:
> 
> Hello,
> I'm facing an issue where a new user is added together with a new queue by root and the user is given the required access and rights on the queue but the queue drop-down in the 'New Ticket in'  and  Quick ticket creation zones does not get populated.
> Database: new port to Ingres database - everything else seems to be working well with the exception of file uploads which needs to be addressed.

You don't say what version of RT you're working with, but since you're
talking about an experimental port of RT to Ingres that you're working
on, I presume that you're working with 3.8.6 or our git 3.8-trunk.

Does this work right in RT 3.8.6 on MySQL or Postgres?

 



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