[rt-users] RTx::WorkflowBuilder - unable to run rt-workflow

Samarco, Paul psamarco at delonghiusa.com
Tue Dec 15 16:08:59 EST 2009


I tried that, but am still not having any luck. Is rt-workflow supposed to be run from a command line or somehow from within the RT web interface?

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, December 15, 2009 4:05 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RTx::WorkflowBuilder - unable to run rt-workflow

On Tue, Dec 15, 2009 at 03:34:55PM -0500, Samarco, Paul wrote:
> Thanks for your help.
> 
> That seems to get me by this particular module, however it failed on my next plugin module. I also added that path, and again it worked, but failed on my next plugin. Below is the new error:
> 
> [Tue Dec 15 20:22:08 2009] [crit]: Can't locate 
> RT/Authen/ExternalAuth.pm in @INC (@INC contains: /opt/rt3/local/plugins/RTx-WorkflowBuilder/lib /opt/rt3/local/plugins/RT-FM/lib /opt/rt3/lib /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at /opt/rt3/lib/RT.pm line 627. (/opt/rt3/lib/RT.pm:377) Can't locate RT/Authen/ExternalAuth.pm in @INC (@INC contains: /opt/rt3/local/plugins/RTx-WorkflowBuilder/lib /opt/rt3/local/plugins/RT-FM/lib /opt/rt3/lib /etc/perl /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 /usr/local/lib/site_perl .) at /opt/rt3/lib/RT.pm line 627.
> 
> As you can see, we're now failing in RT.pm. Am I going to have to re-construct the $PERL5LIB variable to include everything shown on my RT Configuration page? 

You have to include local/lib or RT won't load extensions, PERL5LIB=/opt/rt3/local/lib:/opt/rt3/lib:$PERL5LIB should be fine

-kevin

> Thanks in advance
> 
> --paul
> 
> 
> -----Original Message-----
> From: Shawn M Moore [mailto:sartak at bestpractical.com]
> Sent: Tuesday, December 15, 2009 2:53 PM
> To: Samarco, Paul
> Cc: 'rt-users at lists.bestpractical.com'
> Subject: Re: [rt-users] RTx::WorkflowBuilder - unable to run 
> rt-workflow
> 
> On 09/12/15 14:37, Samarco, Paul wrote:
> > /opt/rt3/local/plugins/RTx-WorkflowBuilder# bin/rt-workflow --create 
> > TestQueue TestQueue-Approval Can't locate RTx/WorkflowBuilder.pm in 
> > @INC (@INC contains: /etc/perl /usr/local/lib/perl/5.10.0 
> > /usr/local/share/perl/5.10.0 /usr/lib/perl5
> > /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10 
> > /usr/local/lib/site_perl .) at bin/rt-workflow line 5.
> > BEGIN failed--compilation aborted at bin/rt-workflow line 5.
> 
> The error message lists your @INC paths; your RT library path is not 
> included. Does the following work any better for you?
> 
> PERL5LIB=/opt/rt3/lib:$PERL5LIB bin/rt-workflow --create TestQueue 
> TestQueue-Approval
> 
> Shawn
> 
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