[rt-users] RT 3.2.1 customfield search does not work !!!

Tariq Doukkali tariq.doukkali at autoform.de
Thu Dec 17 10:35:26 EST 2009



Hi,



 thanks for your answer !!!



 I can see custom fields as a search options on the search form but the problem is that the search results are not correct.



 The costumfields search conditions (for example cf.{cf_name} like "blabla") will be not considered on the search results.



Tamodew





> -----Ursprüngliche Nachricht-----

> Von: Jesse Vincent [mailto:jesse at bestpractical.com]

> Gesendet: Donnerstag, 17. Dezember 2009 15:25

> An: Tariq Doukkali

> Cc: rt-users at lists.bestpractical.com

> Betreff: Re: [rt-users] RT 3.2.1 customfield search does not work !!!

>

>

>

>

> On Thu, Dec 17, 2009 at 02:27:02PM +0100, Tariq Doukkali wrote:

> > Hello all,

> >

> > i am using RT 3.2.1 and I can't search on customFields.

> >

> > Any Idea ???

>

>

> We've rewritten the custom field search backend at least twice in the

> 5 years and 4 months since RT 3.2.1 came out.  But I suspect that you

> may just be running into the fact that the RT query builder doesn't

> show queue custom fields as search options until you limit to a queue

> that contains custom fields.

>

> -Jesse

>



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