[rt-users] Web/ticket URL missing in html mails

Brian D bjd-dev at simplicity.net
Wed Dec 23 00:04:13 EST 2009


Try removing the angle brackets
;)  HTML Email will gobble up your link.  You may want to fully qualify a
anchor tag in this case...  e.g.  <a href=. ..>..</a>

-Brian

On Dec 22, 2009 7:36 PM, "Linux student" <mysublists at gmail.com> wrote:

Hi ,

RT Version : 3.8.2
OS             : fc11

In Admin Correspondence template i am using :

RT-Attach-Message: Yes
Content-Type: text/html
Content:

<URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id} >

{$Transaction->Content()}

it generates html email fine but the problem is "Ticket URL" is missing
in all html emails.  Any  idea?


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