[rt-users] Child Ticket Creation with PDF Attachment

[Jerrad Pierce]

> Im trying to create a Child Ticket with a pdf attachment .The pdf which
> needs to be attached to the Child Ticket should be same as the pdf attached
> in the Parent Ticket.The Template which I use fails to attach the Parent
> ticket pdf attachment to the Child Ticket. The Template which I tried is
> given below:
Why would you want to clog your database with duplicate content like that?
You could simply given the URL of the parent's attachment in the child
ticket somewhere (body or a custom field)