[rt-users] Retain Cc and Bcc's for teh whole ticket thread.

[H Manohar Rayker]

Hi,

 

How do I retain the Cc and Bcc list for the entire thread from starting to
end in RT?

 

I am using RT 3.8.4. Also there are some mail display formatting issues when
sent the mails through Outlook (2k3 & 2k7) as they appear as attachment in
the response mail received in my outlook program. Can this be solved by
upgrading to 3.8.7 or is there any other fix for this?

 

Thanks

Manohar

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